Shipping policy

At MrDuvets, every item is custom-made to order. We take pride in creating high-quality, personalised bedding and cushions, so please allow time for production before dispatch.

1. Order Processing Time

All orders are made to order.

Processing time: 2–5 business days
This includes design, production, and quality checks

Please note: Processing times may vary during busy periods or for large/custom bulk orders.

2. Shipping Timeframes

UAE (Dubai & Nationwide)

Estimated delivery: 1–3 business days after dispatch

International Shipping (UK & Worldwide)

Estimated delivery: 5–10 business days after dispatch

Delivery times may vary depending on location, customs, and courier services.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location
Any applicable customs duties or import taxes are the responsibility of the customer

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation message with tracking details (where available).

5. Delivery Information

Please ensure all shipping details are correct at checkout
MrDuvets is not responsible for delays or failed deliveries due to incorrect addresses
If a delivery is missed, re-delivery fees may apply